Return Policy

What Is Your Return Policy?

Effective Date: Feb 2022

We accept returns for items purchased on the wspretail.com online store that are received back within 30 days from the delivery date for a refund. Returns received back after 30 days from the delivery date will not be accepted. Please note that shipping charges are non-refundable.

Once a return arrives at our warehouse, it will take us 2 to 3 business days to receive, inspect, and process. You will be notified via email once your return has been completed.

 

**No returns/exchanges are allowed on Final Sale/Clearance Items. All intimate apparel, including bodysuits, is considered final sale.

All returns MUST meet the following criteria:

  • Unworn
  • Unwashed
  • No scents or odors
  • No rips or tears
  • No other signs of being worn
  • All tags must be attached
  • All original packaging must be included
  • No COD (Cash/Check on Delivery) packages will be accepted

What Happens If My Shipment Is Refused/Cannot Be Delivered?

Shipped items that are either refused by the customer or cannot be delivered by the carrier, will be returned to wspretail.com and the customer will be credited for the product cost and tax, less shipping, and handling. Customers will be required to place a new order and will be responsible for any associated shipping charges.

How Do I Update My Account Information?

If you are a returning customer, you can easily update your information by logging into your account. You will find the “My Account” link located at the top of each page. Once you have accessed your account, you can click on the “My Account” link to update your account information.

 

How Do I Process My International Return?

Unfortunately, at this time, we do not provide return labels for international returns.


Please send your eligible return to:

Plot No B-421 1st Floor Gate No 4, Greenfield Colony Faridabad, Haryana 121010

All returns must be sent with prepaid postage; We do not accept C.O.D. We recommend using a traceable method to ship back your return.