What are the Terms and Conditions for Returns and Exchange?

We gladly accept exchange ONLY unused merchandise, within 14 days from the date of delivery.

Products purchased during SALE CAN only be Replaced or Exchanged within 14 days, No Return or Refund Applicable on SALE products.

If the product received is either damaged or has a manufacturing defect, contact the Customer Service at within 48 hours of delivery and the pick-up/delivery of the products will be taken care of by Wspretail. All handbags and accessories must have original tags attached.

No returns or exchanges on Exclusive Flat Sales.

I received an incorrect item/ parcel, what should I do?

You may exchange item(s) if the item(s) received by you is a wrong shipment, by submitting a Exchange Request online within 48 hours of delivery. If the item(s) is still in stock, we will ship the replacement item(s) to you. Wspretail reserves the right to do an exchange by way of an item(s) of a similar value or any other methods at the discretion of Wspretail. For further assistance, please contact us at customer service at

How do I check on my exchange status?

To check on your return status, Please contact us. You should be able to put in a return request using your Order Number or Phone No/Email. For further assistance, please contact us at customer service WhatsApp at +91 93190 45565